88ng is committed to handling your information with care and clarity. This policy sets out exactly what data we collect when you register, deposit via Rocket or Bank Transfer, and use our platform — and how you can review or update that information at any time. Access to our services depends on your local law and eligible regions.
Account data handled with care
Rocket and Bank Transfer context noted
Your choices, clearly explained
Applies to eligible regions only
POLICY SCOPE AND POSTURE
How This Privacy Policy Works at 88ng
When you open an account with us, we collect the details you provide during registration — your name, contact information and account credentials. We also record transaction activity linked to your wallet, including actions taken through Rocket and Bank Transfer, solely to process your requests and maintain accurate account records. Device and browser information is collected automatically when you access the platform, helping us keep your session stable and your account secure across mobile and desktop. We do not sell your personal information to third parties. Data shared with payment processors — including those handling Rocket deposits or Bank Transfer instructions — is limited to what those processors need to complete your transaction. We retain account records for as long as your account remains active or as required under applicable rules in your jurisdiction. Where local law in Bangladesh or your eligible region imposes specific data obligations, those requirements take precedence over the general terms described here. If you have a question about a specific data point on your account, our support route is the right first step.
Rocket transaction records
Bank Transfer activity logs
Account session data
Device and browser signals
Jurisdiction-dependent retention
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies and Where It Does Not
This policy covers data collected through the 88ng platform and its published support routes. Understanding its boundaries helps you know which questions to bring to us and which to direct elsewhere. The four areas below clarify what falls within our responsibility and what sits outside it.
Account Access
Data collected at login, registration and account-settings screens is fully within this policy. This includes the credentials, contact details and verification steps you complete directly on the 88ng platform.
Transactions
Payment data passed to Rocket or Bank Transfer processors is governed jointly by this policy and by each processor's own terms. We pass only the minimum information needed to complete your deposit or withdrawal request.
Site Content
Game session data generated while you use titles available in the lobby is included in this policy's scope. Aggregate play records are used for account integrity and support purposes, not for profiling or sale.
Third-Party Services
Links or integrations pointing away from the 88ng platform — including external payment portals or provider-side interfaces — are not covered by this policy. Those services operate under their own privacy terms, which we encourage you to review.
YOUR PRACTICAL CHOICES
Actions You Can Take Under This Policy
You have practical options when it comes to your personal data on 88ng. Reviewing your account details is straightforward — log in and navigate to the account settings area, where your registered name, contact information and linked payment references are displayed. If any detail is incorrect, you can update it directly through the account fields shown there; for changes that require verification, the on-screen instructions will walk you through the required steps. If you want to raise a question about how a specific piece of your data is used — for example, how your Rocket transaction history is stored — our support route handles those requests. You can also ask us to review the records held against your account. Requests related to data correction, access or removal are assessed in line with applicable rules for your region. Where local law in Bangladesh or your eligible region grants specific data rights, those apply to your request. We aim to acknowledge data-related queries promptly through the contact routes published on the site.
Review Your Records
Log in to your account and open the account settings section. Your registered details, contact information and payment references linked to Rocket or Bank Transfer are visible there.
Correct Account Details
Update your details directly in the relevant account fields. Steps that require identity verification will be shown on-screen; follow the instructions provided to complete the change.
Raise a Data Question
If you need clarity on how a specific record — such as a transaction log or session entry — is handled, contact our support team through the published route. We will respond in line with applicable regional requirements.
Request Support
For removal or access requests that go beyond standard account edits, use the support contact route. State clearly which data point your request concerns so we can assess it correctly under your region's applicable rules.
REACH US ON POLICY
How to Contact 88ng About This Policy
If any part of this privacy policy raises a question you cannot resolve through your account settings, there are published routes to reach us directly. Use the channel that suits how you are accessing the platform — we do not invent response timelines, but we do acknowledge data-related queries through the routes listed below.
Live Chat
Open the live chat widget from any page on the 88ng platform. State that your query relates to your account data or privacy policy, and the team will direct it appropriately.
Email Support
Send your data or privacy question to the support email address published in the Contact section of the site. Include your registered account reference so we can locate the correct records.
Help Centre
The Help Centre on the 88ng platform lists account and data-related topics. Check there first — many common policy questions about account records, session data and transaction logs are addressed in the published articles.
HOW WE HANDLE YOUR DATA
Data Handling, Cookies and Account Security at 88ng
Our approach to data handling is built around giving you clear visibility into what we hold and why. We use cookies and similar technologies to keep your session active across mobile and desktop — you can manage cookie preferences through your browser settings at any time. Account security measures are applied at login and during sensitive actions such as payment requests; the specific steps shown on-screen are the ones in effect for your account. We do not retain data beyond the period required for your account to function and for us to meet applicable obligations in your region.
Cookie Management
Session and functional cookies keep your account active as you move between the lobby, wallet and account screens. Browser-level cookie controls let you adjust or clear these at any time without contacting support.
Account Security
Login and payment actions — including steps related to Rocket deposits or Bank Transfer requests — are protected by the security controls applied at the account level. Follow the on-screen verification steps shown in your account for any sensitive change.
Data Retention
We keep account and transaction records for as long as your account is active or as required under applicable rules in Bangladesh or your eligible region. When retention is no longer required, records are removed from active systems.
Requesting Changes
To request a correction or ask about a specific retained record, use the live chat or email route published on the site. Provide your account reference and the specific data point your request concerns so we can assess it accurately.
POLICY QUESTIONS ANSWERED
Privacy Policy Questions from 88ng Account Holders
The questions below cover what we get asked most often about this privacy policy — from how account data is stored to what happens when you contact support. If your question is not here, reach us through the live chat or email route published on the site.
What personal information does 88ng collect when I register?
We collect the name, contact details and credentials you enter during registration. Device and browser data is also recorded automatically to keep your session stable. No additional data is collected beyond what is needed to operate and secure your account.
How is my Rocket or Bank Transfer transaction data stored?
Transaction data passed through Rocket or Bank Transfer is shared only with the relevant payment processor and only to the extent needed to complete your request. We retain a record of the transaction against your account for the period required under applicable rules in your region.
Can I see the data held on my account?
Yes. Log in and open the account settings section to view your registered details and payment references. For a broader account data review, contact us through the live chat or email route and include your account reference in the message.
How do I correct incorrect information on my account?
Most details can be updated directly in the account settings fields. Where a change requires identity verification, the on-screen steps will guide you. For corrections that cannot be made self-serve, raise the request through the published support contact route.
Does 88ng share my data with third parties?
We do not sell your personal information. Data is shared with payment processors — such as those handling Rocket or Bank Transfer instructions — only to complete your transaction. No profiling or commercial data sharing takes place outside of what this policy describes.
How do I make a data removal or access request?
Contact us via the live chat or email route published on the site. State clearly that your request concerns data removal or access, and include your registered account reference. We assess requests in line with applicable rules for Bangladesh and your eligible region.
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